A free, hands-on workshop focusing on how teams can adopt SRE & Platform Engineering practices to better respond to Incidents and Service Disruptions. Key topics will include aspects of Event-Driven Automation, AIOps, Automated Response. Hands-on, classroom based, instructor guided.
This workshop is ideal for IT professionals eager to deepen their expertise in SRE and ITOps, as well as managers looking to elevate their team's operational capabilities. Whether you're new to these concepts or looking to refine your approach, this hands-on training offers a valuable opportunity to learn best practices in SRE and Event-Driven Automation.
Please keep in mind, space is limited and registrations will be confirmed on a first-come, first-served basis via email.
| 10:00am |
Coffee + Networking |
|---|---|
| 10:30am |
Welcome & Introductions |
| 10:45am |
AWS & PagerDuty Integration Overview "Maximising Incident Management with AWS and PagerDuty" |
| 11:15am |
AWS Presentation/Demo "Enhancing Observability with AWS & OpenSearch"
|
| 11:50am |
Lunch |
| 12:30pm |
PagerDuty Presentation/Demo "How SRE & Platform Engineering teams are optimising Incident Management with PagerDuty"
|
| 1:30pm |
Interactive Workshop: Bridging AWS & PagerDuty for closed loop remediation Objective: Hands-on session where participants work with AWS and PagerDuty integration scenarios. Guided exercises on setting up and optimising workflows, leveraging OpenSearch for better incident management.. |
| 2:15pm |
Break |
| 2:30pm |
Interaction Workshop Continuation |
| 3:45pm |
Open Discussion: Best Practices and Customer Stories |
| 4:00pm |
Wrap Up and Closing Remarks |
| 4:30pm Onwards |
Happy Hour |
Solutions Consultant
PagerDuty
Principal Analytics Solutions Architect
AWS