@ AWS re:Invent


December 2-6, 2024
Las Vegas, NV

Powering operational resilience on AWS.

Come by booth #1312 for a closer look at all of our AWS integrations and capabilities. Plus, product demos, lightning talks, Q&As, and deep-dives on our newest releases including generative AI.


Book a meeting with us.


Schedule time for a personalized demo or 1:1 discussion.

Hear from PagerDuty customers and leaders

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Jennifer Tejada

Chairperson and Chief Executive Officer
PagerDuty

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Jeff Hausman

Chief Product Development Officer
PagerDuty

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Tim Armandpour

Chief Technology Officer
PagerDuty

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Eric Johnson

Chief Information Officer
PagerDuty


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Jonathan Rende

Senior Vice President, Products
PagerDuty

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Rukmini Reddy

Senior Vice President of Engineering
PagerDuty

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Nora Jones

Senior Director, Product Management
PagerDuty

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Jakob Osterman

VP Technology, Horizontal Engineering
Trimble


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Shawn Arledge

Executive Director, Incident Management
Sling TV

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Sam Brinley

CVP – Enterprise Cloud Solution Architect and Engineer
New York Life

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Rob Zuber

Chief Technology Officer
CircleCI



Agenda (h3)

10:00am - 10:55am
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10:00am - 10:55am
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10:00am - 10:55am
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10:00am - 10:55am
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10:00am - 10:55am
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10:00am - 10:55am
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10:00am - 10:55am
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10:00am - 10:55am
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Customer Panel: Modernizing digital operations for efficiency and resilience

Monday, Dec. 2  |  5:30PM
Venetian Room: Titian 2304

Hear how top enterprise IT leaders are partnering with PagerDuty to mitigate business risk while unlocking efficiencies and accelerating productivity. From automating issue resolution with minimal human interruption to improving system resilience and team capacity—see how they are using AI and automation to limit disruptions and deflect unnecessary work from teams, so they can focus more time on delivering business value across the digital enterprise.

Add to Calendar


Jonathan Rende

SVP, Products

PagerDuty


Shawn Arledge

Executive Director, Incident Management

Sling TV


Sam Brinley

CVP Enterprise Computing Services

New York Life


Jakob Osterman

VP, Technology, Horizontal Engineering

Trimble


CEO Keynote with Matt Garman

Tuesday, Dec. 3  |  8:00 AM
The Venetian 

Join AWS CEO Matt Garman to hear how AWS innovates across every aspect of the world’s leading cloud. He explores how we are reinventing foundational building blocks as well as developing new experiences, all to empower customers and partners with what they need to build a better future.

Add to Calendar


Matt Garman

CEO

AWS


Jennifer Tejada

Chairperson and CEO
PagerDuty


Build resilience using learnings from incident communication patterns

Tuesday, Dec. 3 | 5:30PM
Wynn Room: Bollinger

Incidents are inevitable but offer growth opportunities. How your organization responds to and learns from incidents can make all the difference in building more resilient operations.

Nora Jones, Senior Director of Product at PagerDuty and founder of Jeli, and Rob Zuber, CTO of CircleCI, will share experiences for empowering teams to confidently navigate incidents, embrace failures as learning opportunities, bridge the executive-engineering gap, and shift from reactive to proactive approaches.

Learn how to equip your team with the knowledge and skills to turn incidents into opportunities for growth and resilience through a critical but often underlooked aspect: communication and coordination.

Add to Calendar


Nora Jones

Senior Director, Product Management

PagerDuty


Rob Zuber

Chief Technology Officer

CircleCI

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Networking Reception @ Spritz

Wednesday, December 4, 2024 | 5:00pm–8:00pm
The Venetian, Level 4, Pool deck

Mingle with executive leaders and industry peers while we discuss the latest trends, practices, and approaches for employing AI and automation across critical operations and infrastructure.

Register

EMEA Community Event @ Topgolf

Join us for an exciting evening of golf and networking at Topgolf Las Vegas!

Register

Enhancing Operational Resilience Roundtable Dinner

You are invited to join PagerDuty for a one-of-a-kind dining experience at Gordon Ramsay Hell's Kitchen in vibrant Las Vegas, NV during AWS re:Invent.

Register

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PagerDuty & AWS Executive Breakfast @ re:Invent

Join us for an intimate breakfast discussion led by PagerDuty and AWS leadership, featuring practical insights and peer-to-peer networking opportunities.

Register

Theater Sessions - Booth #1312

4:30pm - 4:45pm
Before the Next Outage: Responder Enablement                                                                                                                                          
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Camden Louie
Senior Technical Trainer
PagerDuty

5:00pm - 5:15pm
Transform your business with PagerDuty Advance and Slack AI Agents

Discover how PagerDuty Advance and Slack AI revolutionize incident management with Jacky Leybman from PagerDuty and Krishna Patel from Slack. This session dives into AI-driven solutions that streamline collaboration, reduce resolution times, and provide actionable insights across the entire incident lifecycle. Learn how these innovations enhance operational resilience, support real-time decision-making, and empower teams to respond faster, communicate effectively, and focus on what matters most.

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Krishna Patel
Partner Engineer
Slack


10:45am - 11:00am
Scaling Data Observability with Monte Carlo and PagerDuty

Observability isn't just for DevOps teams. Data teams, too, can benefit from a comprehensive, end-to-end approach to ensuring reliability at scale by applying tried and true best practices and workflows borrowed from software engineering teams. In this presentation, Itay Bleier, Head of Engineering at Monte Carlo, shares how his startup built site and data reliability workflows with Monte Carlo, AWS, Datadog, and PagerDuty to detect, triage, and resolve both software and data quality issues at scale. He'll discus show they architected their domain-oriented approach to on-call rotations and the critical role PagerDuty plays in helping them understand the severity of incidents.

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Itay Bleier
Head of Engineering
Monte Carlo


11:30am - 11:45 am
Dynatrace + PagerDuty

Respond intelligently to incidents with AI Automation using PagerDuty + Dynatrace.

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John Rath
Principal Solutions Engineer
Dynatrace


12:30pm - 12:45pm
Future of AI first Operations with PagerDuty Advance
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Scott Sieper
Director of Product Management
PagerDuty

1:30pm - 1:45pm
PagerDuty and AWS: innovating to create a more resilient future

A discussion between: Scott Sieper, Director of Product Management at PagerDuty and Oliver Myers the Worldwide Head of Business Development, GenAI, AI / ML, and Computer Vision at Amazon Web Services

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Scott Sieper
PagerDuty

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Oliver Myers
AWS

2:30pm - 2:45pm
The AIOps Advantage: Transform Incident Management with PagerDuty + AWS OpenSearch
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Muhammad Ali
Principal Analytics
Solutions Architect
Amazon Web Services


3:30pm - 3:45pm
Accelerating Transformation with Self-Service Automation

Migrating to the cloud means entering a new reality of operating in the cloud. What does that mean? Changes happening faster, dependencies on ephemeral resources, and a growing surface area of “things that can go wrong.” For risk-averse IT organizations, that sounds like a non-starter. But with the pace of innovation and pressure from competition that have adopted and adapted to the cloud, a cloud migration strategy is imperative.

So, how do you migrate to the cloud without incurring massive disruption? The answer is NOT by doing work the same way you’ve been doing it: filing a ticket and waiting. Be in charge of your own timelines using self-service automation.

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Mandi Walls
DevOps Advocate
PagerDuty


4:00pm - 4:15pm
Before the Next Outage: Automate with Event Orchestration
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Camden Louie
Senior Technical Trainer
PagerDuty


4:30pm - 4:45pm
AI-first platform for Operations Centers
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Frank Emery
Principal Product Manager
PagerDuty


10:45am - 11:00am
Cloudaware on AWS with PagerDuty: Streamlining Cloud Operations

Learn how Cloudaware and PagerDuty work together to optimize AWS environments. We'll demonstrate how Cloudaware's Cloud Management Platform (CMDB) provides complete visibility and control, while PagerDuty ensures rapid response to incidents.

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Mikhail Malamud
General Manager
Cloudaware

11:30am - 11:45am
Streamline cloud security incident response with Wiz and PagerDuty
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Shashank Golla
Product Marketing Manager
Wiz

12:30pm - 12:45pm
Accelerate AWS Cloud Security Response with Sysdig and PagerDuty

In the cloud, every second counts. Security incidents require a swift, coordinated response. Discover how integrating the PagerDuty Operations Cloud with the Sysdig cloud security platform empowers cloud and security teams to detect, investigate, and respond to threats at cloud speed.

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Eric Carter
Director of Product
Marketing - Alliances
Sysdig

1:30pm - 1:45pm
Boosting Employee Productivity: Streamlining Incident Management with PagerDuty and IBM watsonx

PagerDuty Advance, powered by IBM watsonx, boosts employee productivity through AI-driven incident management and automation. Join us to discover how watsonx streamlines workflows and minimizes manual tasks enabling teams to resolve issues more quickly and concentrate on high-value work.

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Vince Abbatiello
ISV Success Manager
IBM Consulting


2:30pm - 2:45pm
PagerDuty and AWS: Innovating to Create a More Resilient Future

A discussion between: Jacky Leybman, Principal Product Manager at PagerDuty and Oliver Myers the Worldwide Head of Business Development, GenAI, AI / ML, and Computer Vision at Amazon Web Services

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Jacky Leybman
PagerDuty

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Oliver Myers
AWS

5:30pm - 5:45pm
During the Next Outage: Clear Incident Communication
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Camden Louie
Senior Technical Trainer
PagerDuty


10:45am - 11:00 am
Introduction to Post-Incident Reviews

So you’ve had an incident. Restoring service is just the first step—your team should also be prepared to learn from incidents and outages. Every incident is a learning opportunity that you'll want to make the most of. Creating a rigorous post-incident review process can be daunting, but we'll help you get started with what you need.

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Mandi Walls
DevOps Advocate
PagerDuty


11:30am - 11:45am
Meet Your AI SRE Agent: The Future of Site Reliability

What if your Site Reliability Engineering (SRE) workflow could run itself? Enter the AI SRE Agent, powered by PagerDuty, Snowflake, and AWS—a game-changing trio that takes automation and intelligence to the next level.

Here’s how it works: PagerDuty acts as the eyes and ears, instantly detecting and alerting your team when something goes wrong. But instead of just reacting, Snowflake kicks in, crunching data from your AWS logs to find root causes and patterns. Meanwhile, AWS keeps your infrastructure running, with built-in automation auto healing issues before they even hit your radar.

Now imagine this AI-powered agent stepping in—analyzing, troubleshooting, and even resolving issues in real time, faster than any human could. It’s not just about solving problems; it’s about anticipating them, improving system resilience, and saving your team valuable time and resources.

Join us at this conference and see how this AI-powered synergy of PagerDuty, Snowflake, and AWS will supercharge your SRE strategy—taking it from firefighting to future-proofing. Ready to step into the next era of operational excellence? The future of autonomous, self-reliant SRE starts here!

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Gaurav Singodia
Snowflake

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Karthik Gopalakrishnan
Snowflake

1:30pm - 1:45pm
During the Next Outage: Nine Incident Response Pitfalls to Avoid
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Camden Louie
Senior Technical Trainer
PagerDuty



2:30pm - 2:45pm
Codifying Incident Management with HashiCorp Terraform and PagerDuty
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Kerim Satirli
Senior Developer Advocate II
HashiCorp


Resources

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PagerDuty On Tour – On Demand


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Unlock the ROI of PagerDuty: Forrester Total Economic Impact Study
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Operations innovation: A practical guide for technical leaders