San Francisco

Registrations & Check-in (Lab participants only)

Light breakfast will be provided for lab participants.

Hands-on Labs

Training I: Automation Standardization and CoE Workshop
Training II: Transforming Incident Management Workshop

Break & Registration for Non-Lab Participants

Igniting the Digital Operations Revolution

PagerDuty pioneered the field of digital operations by solving the growing complexity of modern business challenges. An early adopter of AI, machine learning, and automation, PagerDuty created an open, flexible platform designed to tackle the biggest operational challenges. Join CMO Katherine Calvert to learn how an AI-first approach is now essential for enterprises managing critical, time-sensitive, unstructured work.

Operational Excellence in the Age of AI and Automation

PagerDuty’s Chief Product Development Officer Jeff Hausman and SVP of Product David Williams will share what we’re learning about how our customers are using AI and Automation to modernize their operations, how PagerDuty is innovating in AI to meet customers’ needs, and how our platform is bringing together People and Agents to do critical operations work in the modern enterprise.

Fireside Chat: Digital Operations Unleashed: A Candid Conversation on Resilience, Innovation, and Growth

Join Mike Hamilton, CIO of Cloudflare, and Jennifer Tejada, CEO of PagerDuty, for a frank and open conversation about the challenges facing digital operations excellence today, and the importance of modernizing operations for resilience, innovation and the future of business growth. This conversation will highlight insights as well as practical and pragmatic approaches to create capacity, development speed while mitigating risk.

Lunch & Demo Lounge

Join us for a delicious lunch and enjoy time mingling with our partners.

Operational Resilience in a World of Digital Outages and Increased Regulation

Join us for an insightful session dedicated to exploring how businesses can achieve operational resiliency in today’s fast-paced, ever-changing digital environment. In an age defined by the rapid evolution of automation, AI, and cybersecurity, leaders face the dual challenge of innovating to drive efficiency while managing the risks of outages and vulnerabilities. This session will delve into strategies for building robust digital operations that maintain resilience even as technological landscapes shift.

Break

Reimagining Incident Management Transformation and the Role of the SRE in an Agentic World

With Generative and Agentic AI becoming increasingly sophisticated, technology leaders are faced with the challenge of balancing this emerging technology with ongoing operational improvements – all while also considering how these dynamics are shifting the role of the SRE. The session tackles pressing questions: Which SRE tasks can AI fully automate versus where human expertise remains crucial? Can AI be trusted with critical real-time decisions in high-stakes conditions? How do we ensure AI-driven systems remain reliable and accountable? Join this session to learn how technology leaders are thinking about digital transformation initiatives like incident management transformation against the backdrop of agentic AI and its impact on the site reliability engineering function.

Empowering Incident Management: Bridging Data, Evals, and Gen AI with Amazon, Arize, and PagerDuty

Networking Reception

End the day with delicious appetizers and drinks (and some fun surprises!) while mingling with the rest of the attendees.